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Restaurant Service

Providing food and drink services to guests in hotels and restaurants, showing attentiveness and understanding of their needs and expectations.

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Why is this skill important?

The restaurant service practitioner provides food and drink service to guests in a very broad variety of settings, and most likely great numbers of us have enjoyed the skill, knowledge, and welcoming attitude of the best in this field.

The food service practitioner is likely to work in a hotel or restaurant where the size, nature and quality of establishments can vary enormously.

Restaurant service also offers the opportunity to gain employment in internationally renowned hotels and hotel chains, to smaller, privately-owned, more intimate restaurants.

High quality food and drink service requires an extensive knowledge of international cuisine, beverages and wines. The restaurant service practitioner must have a complete command of specialist tools and materials, accepted serving rules and must know and understand the preparation of speciality dishes and drinks at the guests’ table or in the bar. The food server is often the key to guests’ appreciation of the meal experience, so positive attitude, resourcefulness, assurance, smart appearance, and practical skill and ability are all essential.

Most important to providing the memorable experience and the likelihood of return business is safeguarding the health and wellbeing of both guests and colleagues through scrupulous attention to personal hygiene and safe and hygienic working practices.

Could this skill be for you?

If you like:

  • Helping people

You should also take a look at:

The Challenge

Important elements of the challenge include:

  • Competitors will be judged on their preparation of service.

  • Each Competitor is studied on their professional service of food and beverages.

  • Food service practitioners should also be able to identify drinks and mix and present cocktails.

  • Marks will also be awarded for dishes prepared at the guests’ table.

Skill sponsors


Medal Result Competitor Country/region
Gold 750 Tatjana Caviezel Switzerland
Silver 739 Andre Gilitasha Indonesia
Silver 737 YONG-CHI YANG Chinese Taipei
Bronze 736 Monika Pöllabauer Austria
Medallion for Excellence 730 Elizabeth Forkuoh United Kingdom
Medallion for Excellence 729 Henna Kangas Finland
Medallion for Excellence 726 Erik Tammeleht Estonia
Medallion for Excellence 720 Clément Jacqmain Belgium
Medallion for Excellence 719 Emilia Montague Australia
Medallion for Excellence 715 Karan Dilsher Dhaliwal India
Medallion for Excellence 715 Chularat Thumachaichusak Thailand
Medallion for Excellence 714 Kathlyn Leahy Ireland
Medallion for Excellence 713 Emma Hoff Hjorth Denmark
Medallion for Excellence 705 Yifan Chen China
Medallion for Excellence 705 Nathan COLETTE France
Medallion for Excellence 701 Viktoria Bernadett Svajda Hungary
Medallion for Excellence 701 Wei He Macao, China
Medallion for Excellence 700 Natalia Baranova Russia
Medallion for Excellence 700 Zahirah Zainol Singapore
698 Carlos CARMONA PEREZ Spain
694 Nikki Prein Netherlands
693 Hannes Tinkhauser South Tyrol, Italy
692 Kimberley de Schot New Zealand
683 Paul Manfred Valten Stiebler Germany
681 Sara Gomes Portugal
679 Matheus Lobato Brazil
679 Sin Yu Kwan Hong Kong, China
676 Lee-Ann Smith South Africa
672 YANA BUGLAK Belarus
672 Sayuri Okuno Japan
666 Sara Bjerkelund Norway
657 Sofie Langkjaer Sweden
641 Hamed Alsayes United Arab Emirates
611 Polina Sidelnikova Kazakhstan
610 Zurab Shavishvili Georgia
552 Jere Mulumbi Zambia

How to compete

To reach the level of skills required to compete in a WorldSkills Competition takes several years of training and dedication. But the best time to start is now.

Find out more about how to take part in a WorldSkills Competition.