For the latest information about this skill visit Freight Forwarding on worldskills.org.
Arranging shipments from the producer to the final point of destination using different carriers and shipping methods.
The Freight Forwarder keeps goods and cargo moving around the world. Through a combination of transportation by road, rail, air, and sea customers receive their freight that can then be sold to customers or used in manufacturing products.
A freight forwarder’s expertise in logistics, and varying national customs, insurance, and laws ensures customers receive their goods. A freight forwarder must be both exact and responsive, using efficient problem solving skills to meet their customers’ expectations.
Much of their time is spent doing written and telephone correspondence, communicating with co-workers and contacts to efficiently move the freight to its final destination. Globalization continues to grow the sector as more goods are transported internationally.
Important elements of the challenge include:
Competitors solve issues that arise in the normal course of business through effective customer service.
Proper application of procedures for the movement of goods across road, rail, air, and sea will be evaluated.
Judges are looking for the use of law and accounting principles.
Competitors use information and communication technology to source suppliers, obtain quotes, track orders, and manage invoicing.
|Gold||720||Wen Xin Olivia Low||Singapore|
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